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	<title>feisley &#187; dtella</title>
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	<description>programming with a side of life</description>
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		<title>Thank You Kayako</title>
		<link>http://feisley.com/2009/12/21/thank-you-kayako/</link>
		<comments>http://feisley.com/2009/12/21/thank-you-kayako/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 22:22:30 +0000</pubDate>
		<dc:creator>Jacob Feisley</dc:creator>
				<category><![CDATA[Projects]]></category>
		<category><![CDATA[dtella]]></category>
		<category><![CDATA[kayako]]></category>
		<category><![CDATA[open source]]></category>
		<category><![CDATA[Purdue]]></category>

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		<description><![CDATA[I would like to thank Kayako for their generous open source license of SupportSuite for the Dtella project. We were running into trouble with users emailing one person for help and this will help having a larger group of people available to better support our new users.
I have used Kayako&#8217;s products commercially for years both [...]]]></description>
			<content:encoded><![CDATA[<p>I would like to thank <a href="http://kayako.com">Kayako</a> for their generous open source license of SupportSuite for the <a href="http://dtella.org">Dtella</a> project. We were running into trouble with users emailing one person for help and this will help having a larger group of people available to better support our new users.</p>
<p>I have used Kayako&#8217;s products commercially for years both at <a href="http://darkhorsenetworks.com">Dark Horse Networks</a> and <a href="http://hydralabs.com">Hydra Labs</a>, so it seems a excellent extension to our open source project as well.</p>
<p>Our new support desk is located at: <a href="http://support.dtella.org">http://support.dtella.org</a></p>
<p><br class="spacer_" /></p>
<p>Thanks Kayako!</p>
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